FAQs

Are you new or established?

We have been partnering with healthcare providers for more than 30 years. We are an established medical billing / revenue cycle management company.

How does my work get to you?

Simply drop your super-bills, encounters, notes into our secure FTP site (a bit like Dropbox) and we take it from there. We also integrate directly into many EHRs.

Where are you based?

Our headquarters are in Michigan, however we are able to partner with clients in any state. Our digital operating platform makes that very easy to do.

Can I check on performance?

Absolutely! You will have real-time access to your practice analytics via desktop, laptop, tablet and phone. You can view charges, payments, balances, AR, etc.

How does pricing work?

Clients pay us % of the payments that we generate for them - not a % of the billed value. This means we are highly motivate to deliver great service.

What about patient payments?

We send easy-to-read statements (paper and e-mail) and patients can pay online, by phone or by check. Patients contact us with any questions. No extra cost.